Frequently Asked Questions
Everything you need to know about your WalletKart experience.
What materials are used in WalletKart products?
At WalletKart, we use premium quality top-grain leather and high-grade vegan leather alternatives to ensure durability and a sophisticated finish for all our wallets and accessories.
How long does shipping take within India?
Standard shipping typically takes 3-5 business days for metropolitan cities and 5-7 business days for other regions across India.
Can I personalize my wallet with my name?
Yes, we offer custom name engraving and charm additions on selected products. Look for the 'Personalize It' option on the product page.
What is your return and exchange policy?
We offer a 7-day easy return policy for unused items in their original packaging. Please note that personalized or custom-made products are not eligible for returns unless they arrive damaged.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure prepaid options like UPI, Credit/Debit cards, and Net Banking.
How do I track my order?
Once your order is dispatched, you will receive a tracking link via SMS and email to monitor your package's journey in real-time.